General Operations Assistant (Remote – US Healthcare) Preferably in Greater Manila Area

Job Overview

We are seeking a reliable and detail-oriented General Operations Assistant to support our growing US healthcare operations team. This is a fully remote position ideal for someone who is organized, proactive, and comfortable handling administrative and operational tasks in a fast-paced environment.

The role will support multiple departments and may involve data entry, call support, document management, and processing operational tasks related to healthcare services.

Key Responsibilities

• Perform accurate data entry and maintain records across internal systems
• Assist with inbound and outbound call support for Healthcare Staff, clients, or internal teams
• Process and organize documents, files, and operational reports
• Maintain digital file management systems and ensure records are updated
• Review and verify information for accuracy and completeness
• Support administrative and operational workflows for healthcare accounts
• Coordinate with team members and management regarding task updates
• Follow HIPAA and data privacy compliance standards
• Complete assigned operational tasks within deadlines

Qualifications

• Previous experience in administrative support, operations, customer service, or healthcare support is preferred
• Strong attention to detail and organizational skills
• Excellent written and verbal English communication
• Comfortable handling repetitive and process-driven tasks
• Ability to multitask and work independently in a remote environment
• Proficient in Google Workspace and/or Microsoft Office
• Experience with CRMs, EMRs, or healthcare systems is an advantage
• Stable internet connection and reliable remote work setup required

Preferred Skills

• Experience working with US healthcare accounts or BPO environments
• Good Conversational / Professional English Speaking Skills.
• Familiarity with medical documentation and healthcare terminology
• Strong problem-solving and time management abilities
• Ability to handle confidential information professionally

Work Setup

• Fully Remote
• Night Shift / US Business Hours
• Part Time Position - Can become Full time depends on Performance

Why Join Us?

• Work with a fast-growing healthcare support team
• Long-term remote opportunity
• Collaborative and supportive work environment
• Career growth and development opportunities

To apply, please submit your updated resume along with your relevant experience in operations, healthcare support, or administrative work.