Dermcare Inc. Operations Manager

Dermcare Inc.

HK$2.7-3.4K[月薪]

现场办公 - 宿務1-3 年經驗本科全職

Monitors Area Managers/Branch Managers who need skill upgrading, advanced knowledge on problem solving, decision making, customer relationship management, negotiation skills, sales and marketing skills, people management, etc.
Conducts coaching/mentoring for Area Managers/Branch Managers to enhance this knowledge/skills and overall competencies to deliver better results/performance.
Represents the company in meetings with Lessors; Board Meeting/MANCOM once a month, conventions, etc.
Conducts ocular visits to ensure all stores are within corporate standards and to check competitors and other progress of strategic plans.
Collaborates with the Support Department Heads to ensure that programs/goals are properly aligned and executed.
Closely monitors the respective Area Manager to ensure that all internal controls are carried out by each team, such as:

Sales deposit of cash or non-cash transactions.
Inventory control of retail/store use products, expiry date of stocks, proper use of clinic supplies, and security of stocks.
Compliance with company policies and procedures on timekeeping, uniform, and employee discipline.
Proper execution of DPO/DOLE/BIR and other government agencies’ policies.

Checks regularly with the Area Managers/Branch Managers on the correct implementation/execution of the intended operations standard operating procedures and policies.
Reviews from time to time if Quality Service Standards/Procedures are implemented by the store personnel.
Reviews the productive utilization rate of beds/treatment areas to meet financial goals and deliver value to customers.

Managerial