Quality Auditing Analyst

Global Strategic

HK$2.8-3.5K[月薪]
现场办公 - 曼達盧永1-3 年經驗本科全職
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職位描述

福利待遇

  • 法定福利

    13薪

  • 健康保險

    健康維護組織

  • 額外福利

    公司設備, 停車位, 睡眠區

  • 職業發展

    工作培訓, 職業發展

  • 休假和請假

    喪假, 病假, 休假

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簡介

  • Conduct quality audits to evaluate compliance with standards and procedures.
  • Analyze data and prepare reports highlighting quality trends and issues.
  • Collaborate with teams to develop corrective actions and improve processes.
  • Participate in training sessions to enhance quality awareness.
  • Maintain documentation and support continuous improvement initiatives.

職位要求

  • Must possess a Bachelor’s/College Degree in any course  
  • At least 1 year of audit work experience involving calls, files, and processes. Also, engaged in operations calls for onboarding, training, calibration, performance evaluation, coaching, and data management within the BPO industry.  
  • Must have excellent verbal, written, and interpersonal communication skills  
  • Must be customer service-oriented and detail-oriented  
  • Must be flexible, organized, adaptable, and proficient with Microsoft Office applications (Excel) 
英語語言客戶服務組織能力Quality Assurance (QA)
Preview

Palma Pamela Henessy

RecruiterGlobal Strategic

7 分鐘前回覆

工作地址

Lower Ground Floor, Global Strategic Business Process Solutions. Paragon Plaza, 162 Epifanio de los Santos Ave, Mandaluyong City, Metro Manila, Philippines

發布於 17 July 2025

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Global Strategic

未融資

501-1000 人

BPO 和呼叫中心

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