We are seeking a professional and highly presentable Receptionist with a pleasant personality to serve as the primary point of contact for all clients and visitors. The successful candidate will be responsible for ensuring a smooth and professional experience for all guests while maintaining control and organization within the reception area. This role requires experience in handling high-volume transactions and the ability to remain calm and composed when dealing with irate or difficult clients.

Key Responsibilities

• Greet and assist all visitors and clients in a courteous, professional manner Serve as the first point of contact for walk-in guests and office inquiries.
• Handle reception duties involving high-volume transactions efficiently Receive, record, and properly log all incoming documents and mails, especially claims-related documents.
• Ensure accurate documentation and tracking of all received items Maintain order and professionalism within the reception area.
• Handle client concerns, including upset or irate guests, with tact and professionalism.

• Minimum of 6 months experience as a Receptionist or in a similar front desk role.
• Pleasant personality with strong customer service orientation Well-groomed, professional, and presentable.
• Highly organized, detail-oriented, and dependable.
• Able to work efficiently under pressure in a fast-paced environment.