IT Service Desk
Trinity Workforce Solutions, Inc.
職位描述
- Provide first-level technical support via phone, email, and chat
- Troubleshoot hardware, software, and network issues
- Manage and escalate tickets using ServiceNow
- Administer user accounts through Active Directory
- Collaborate with global IT teams to resolve issues efficiently
- Minimum 3 years’ IT Service Desk experience in a BPO setting
- Hands-on expertise with ServiceNow (ticketing & incident management)
- Experience in Active Directory (user account administration)
- Background in international voice support
- Willingness to work onsite and on shifting schedules
Ro bi
RecruiterTrinity Workforce Solutions, Inc.
今天回覆 2 次
工作地址
Eton Centris. Epifanio de los Santos Ave, cor Quezon Ave, Metro Manila, Philippines
發布於 05 August 2025
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