About the Team

PwC's Southeast Asia Consulting helps businesses to work smarter and grow faster. We work with our clients to build effective organizations, innovate and grow, reduce costs, manage risk and regulation and leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

Southeast Asia Consulting is a rapidly expanding practice across the region with presence in Singapore, Indonesia, Malaysia, Philippines, Thailand and Vietnam. In the Philippines, we have built our Center of Excellence in Business Consulting, Workforce Transformation, Digital, Technology and Risk. We provide a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

About the Role

• Experience with Marketing Cloud configurations and various studios such as content builder, data extensions, dynamic content, email studio and journey builder, mobile studio, personalization, and customer data platform, advertising studio.
• Perform analysis and provide implementation recommendations based on business requirements.
• Provide guidance/coaching/training for functional users on system configuration, functionality and enhancements as released by Marketing Cloud.
• Work with functional users to analyze business requirements and provide recommendations for enhanced Marketing Cloud functionality.
• Perform Marketing Cloud administration activities to support the day-to-day operations of the system.
• Elicit high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams and use-cases
• Lead team and client meetings and to clearly articulate the solution being developed with all the stakeholders along with ability to walk stakeholders through marketing solutions
• Serve as the bridge between PM, QA, development and client teams
• Participate in the creation and execution of test plans, strategies, and communications (e.g. requirement traceability, test scripts, test data requirements, defect management)
• Design and create training materials (e.g. job aids, reference guides, training manuals)
• Oversee the management of project documentation

About You

• 3+ years of experience as a marketing cloud administrator or marketing Cloud Functional Analyst
• Minimum 3 years of experience gathering and documenting requirements.
• Strong background in agile SCRUM agile practices and associated tools (Jira, Confluence, Slack, etc.)
• Certified in Marketing Cloud Administrator or Consultant/Salesforce Accredited Professional Certification on Personalization Builder/ Salesforce Accredited Professional Certification on CDP is preferred
• Experience with any marketing automations tools/platforms, marketing solutions.
• Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity and innovation.
• Experience working with agile methodology.
• General understanding of key digital marketing trends specially in Financial Services domain.
• Can work in a hybrid setup, office is based in Makati City.
• (1) additional full-time position available.

Please refer to job description.