Scheduler

Synlink Recruitment Outsourcing Co. Inc.

HK$2.8-4.2K[月薪]
现场办公 - 達義<1 年經驗高中全職
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職位描述

福利待遇

  • 津貼

    餐補, 交通補貼

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, 帶薪假

  • 健康保險

    健康保險, 健康維護組織

  • 額外福利

    免費餐, 睡眠區, 培訓補貼

  • 職業發展

    工作培訓

  • 休假和請假

    病假, 休假

  • 工作生活兩不誤

    彈性時間

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簡介

The Patient Care Scheduler is responsible for coordinating and managing patient appointments, ensuring efficient scheduling processes, and delivering excellent customer service in a fast-paced BPO healthcare environment.


  • Schedule, reschedule, and cancel patient appointments for consultations, procedures, and follow-ups
  • Coordinate with physicians, nurses, and other healthcare professionals to confirm availability
  • Maintain and update patient records in electronic health systems (EHR/EMR)
  • Communicate appointment details, changes, and confirmations to patients via phone, email, or SMS
  • Verify insurance coverage and assist with pre-authorization processes when required
  • Monitor patient waitlists and prioritize scheduling based on urgency and provider availability
  • Handle inbound and outbound calls professionally, addressing patient inquiries and concerns

職位要求

  • 6 months and above call center experiences
  • At least HS graduates / SHS Grad or Graduate of health-related course
  • At least 18 years old and above
  • Able to handle work pressures
  • Willing to work onsite/ night shift / shifting schedules
  • Willing to work in an international pure voice account
英語語言客戶服務日程安排人際溝通能力Electronic Health Record微軟OfficeAttention to detailsPatient EducationData CollectionProblem Solving skills
Preview

Shaine Carandang

Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.

今天回覆 9 次

工作地址

3rd Floor Upper Mckinley Rd Taguig City-nearest landmark: Starbucks One World Square, One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines

發布於 03 July 2025

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