Service Shop Supervisor

Mondo Cucina, Inc. (SMEG Philippines)

HK$4.2-5.6K[月薪]
现场办公 - 馬卡蒂3 - 5 年經驗本科全職
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職位描述

福利待遇

  • 津貼

    電信津貼, 交通補貼

  • 法定福利

    13薪

  • 健康保險

    健康維護組織

簡介

  • Service Shop Supervisor ensures that the service shop operates smoothly and meets customer expectations.
  • Monitors Repairs: Tracks the progress of repairs, ensuring deadlines are met and quality is maintained.
  • Team Management: Supervises technicians, assigns tasks, and repair techniques.
  • Reporting: Prepares detailed reports on repair activities, and technician performance.
  • Administrative Duties: Manages scheduling, inventory control, and resource allocation for repairs.
  • Process Improvement: Analyzes repair trends to identify areas for efficiency and effectiveness improvements.

The role will be reporting to After Sales Service Operation Manager.

職位要求

  • Education: A bachelor's degree in engineering (mechanical, electrical, or any technical related field) is often preferred.
  • Experience: Several years of experience in appliance repair or any related technical field, with previous supervisory experience being a plus.
  • Technical Skills: Proficiency in diagnosing and repairing various appliances, as well as familiarity with tools and technology used in the industry.
  • Management Skills: Strong leadership, team management, and communication skills to effectively coordinate a team and handle customer interactions.
  • Problem-Solving Abilities: Aptitude for troubleshooting technical issues and developing efficient repair processes.
  • Organizational Skills: Ability to manage multiple tasks, prioritize work, and maintain accurate records and reports.
  • Customer Service Skills: Strong focus on customer satisfaction and the ability to handle complaints professionally.
客戶服務組織能力問題解決Management Skills技術技能
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Mondo Cucina, Inc. (SMEG Philippines)

HR OfficerMondo Cucina, Inc. (SMEG Philippines)

活躍於三天內

工作地址

Mondo Cucina, Inc.. Conception Industries Building, Ground Floor, #308 Sen. Gil J. Puyat Ave, Makati, 1209, Philippines

發布於 26 May 2025

Mondo Cucina, Inc. (SMEG Philippines)

未融資

51-100 人

批發/分銷商

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Smeg's Small Domestic Appliances
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FAB Refrigerators
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Built-In Appliances

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