Support Specialist
Metacom Business Process Outsourcing
職位描述
福利待遇
員工表彰與獎勵
員工表彰計畫
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
意外死亡和傷殘保險, 牙科保險, 殘疾保險, 健康保險, 人壽保險, 健康維護組織
其他
企業社交活動, 辦公室聚會
額外福利
公司設備, 睡眠區
職業發展
工作培訓
休假和請假
病假
簡介
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and support to enhance customer satisfaction.
- Resolve issues effectively and efficiently while maintaining professionalism.
- Document interactions and feedback in customer relationship management (CRM) software.
- Collaborate with team members to improve service quality and customer experience.
職位要求
- Educational Qualifications: Bachelor's degree or at least 2 years in college
- Experience Level: 2 years international bpo experience
- Skills and Competencies: Proficient in English, strong compliance knowledge, and an eagerness to assist customers.
- Working Conditions: Office environment with potential for remote work; requires flexibility in hours.
- Qualities and Traits: Excellent communication skills, patience, empathetic nature, and problem-solving abilities.
Carmina Cuala
HR OfficerMetacom Business Process Outsourcing
今天回覆 0 次
工作地址
18, Upper Mckinley Road. G3P4+V38, McKinley Hill Dr, Taguig City, Metro Manila, Philippines
發布於 16 June 2025
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