The future is our choice

At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

Experience range - 5+

Have 5+ years of experience as Linux administration Experience

2 + in Shell scripting Manage team ticket queue and resolve in timely manner.

Hands on experience in password management, application configuration.

Develop and maintain accurate technical and user documentation.

Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

Provide global, 24x7 operations support to client Meet service level agreement (SLA) commitments.

Help the users in solving data issues.

Perform system administration tasks.

User administration.

Providing software application support under the supervision of the Senior Engineer.

Performing analyses on software application functionality and suggesting improvements.

Ensuring effective front-end and back-end functionality of applications.

Consulting with the software development team, internal users, and clients to improve application performance.

Managing code migration across environments to ensure continued and synchronized functionality.

Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.

Keeping a record of configuration changes and scheduling application updates.

Documenting processes and monitoring application performance metrics.

Providing front-end support to clients and colleagues in other departments.

Application Support Engineer Requirements

A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.

Demonstrable experience as an application support engineer in a related field.

Advanced knowledge of front-end and back-end programming languages, such as C++, Javascript, Python, and Ruby. Ability to manage code migration, document configuration changes, and monitor performance.

Exceptional ability to provide front-end support to internal departments and web-based clients.

Advanced proficiency in determining the causes of application errors and repairing them.

Ability to keep up with innovation in application design.

Exceptional communication skills.