Job Description

Provides technical support and assistance to sales personnel to ensure product specification; address customers/ projects’ technical requirements in order to close the sales/ win identified projects.

ESSENTIAL FUNCTIONS:

Provide technical support and services to the team to generate and close sales opportunities for the assigned product portfolio.

• Support the team in their customer requirements which include but not limited to:
• Prepare and conduct presentation and technical consultation
• Review project requirements and provides support and assistance to sales personnel on customer's technical inquiries and requirements, review of offers, quotation and bids to ensure accuracy of products specifications and applications
• Executes technical design, plans, shop drawings and other technical materials. o Assist the team members in addressing complex and highly technical customer inquiries, requirements and/or complaints, etc
• Monitors status of projects to be able to provide needed assistance/ support to close the business.
• Conducts after sales communication/visitation to customers on product performance and other technical issues.
• Conduct relevant product seminars and briefings to sales members to refresh and update members on products/brands. This includes working with relevant support departments in the conceptualization and preparation of needed training materials and collateral.
• Train, orient and guide the new members on products/brands.

Qualification

• Graduate of Mechanical Engineer or any related course
• Has experience in Hydration products or Water System
• Has experience in Client Interaction
• Expertise in Project Management and execution
• Excellent in AUTO CAD, EXCEL, PPT, REPORTING and Good Communication skills

Please refer to job description.