Technical Support Representatives
Dynamic Talent Solutions
職位描述
福利待遇
員工表彰與獎勵
獎勵機制
- Technical Support Representative will be responsible for taking customer phone calls and responding to customer emails.
- This position will entail solving technical problems and providing the best possible customer service at the same time.
- Answer customer phone calls and respond promptly to emails regarding technical issues.
- Troubleshoot, diagnose, and resolve product or service-related problems.
- Provide clear instructions and step-by-step solutions to customers.
- Escalate complex issues to higher-level support or relevant departments when necessary.
- Document customer interactions, issues, and resolutions accurately in the support system.
- Follow up with customers to ensure their technical issues are fully resolved.
- Maintain up-to-date knowledge of company products, services, and troubleshooting procedures.
- Deliver excellent customer service while adhering to company policies and service standards.
Medico Ellamay Christel
HR OfficerDynamic Talent Solutions
活躍於七天內
工作地址
IONOS Philippines Inc. 15th and 16th Floor, i3 Building, Abad Street, Asiatown, IT Park, Cebu City, 6000, Philippines
發布於 24 September 2025
猜你想看
查看更多Cebu J Centre is Hiring! Technical Account - Up to 25K, Onsite
ConcentrixHK$3.3-4K[月薪]
现场办公 - 宿務無需經驗本科全職
Crisostomo Paulo FernandoHR Officer
IT Specialist
J-K Network ServicesHK$4-5.3K[月薪]
现场办公 - 宿務<1 年經驗本科全職
J-K Networks NoelRecruiter
Tech Support - No BPO Experience Needed
Metacom Business Process Outsourcing Solution Inc.HK$2-2.6K[月薪]
现场办公 - 宿務無需經驗高中全職
Ramos Ma. FranchescaHR Officer
Technical Support Representative- No experience required
Dynamic Talent SolutionsHK$2-2.6K[月薪]
现场办公 - 宿務無需經驗高中全職
Timtim Cindy RoseRecruitment Specialist
Apply now as a Technical Support at TTEC Cebu | Earn up to 27K + Incentives!
TTECHK$2.6-4K[月薪]
现场办公 - 宿務<1 年經驗高中全職
Arcena MaricrisTalent Acquisition Coordinator
Bossjob安全提醒
若該職位需要您出國工作，請提高警惕，並小心詐騙。
如果您在求職過程中遇到雇主有以下行為， 請立即檢舉
- 扣留您的身分證件，
- 要求您提供擔保或收取財產，
- 迫使您投資或籌集資金，
- 收取非法利益，
- 或其他違法情形。
