• Provide on-site technical support for customers using products and services.
• Diagnose and troubleshoot technical issues efficiently.
• Train customers on product use and application.
• Collaborate with engineering teams to resolve complex problems.
• Prepare detailed reports on incidents and solutions.

Requirements

• Bachelor’s degree in a relevant field such as Engineering or Information Technology.
• At least 1–3 years of experience in a technical support role.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.