Technical Staff
A and S Workers Inc.
職位描述
福利待遇
津貼
醫療報銷
員工表彰與獎勵
獎勵機制
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
休假和請假
無薪長假, 休假
- Provide technical assistance, manage customer relations, execute pre-sale and after-sale support, and conduct demand analysis.
- Provide expert technical support to customers via phone, email, and chat.
- Troubleshoot software and hardware issues effectively.
- Respond to customer inquiries and resolve issues promptly.
- Document and track all support interactions in the system.
- Collaborate with team members to improve support processes.
- Maintain knowledge of company products and services.
- Job Title: Technical Support Representative
- Educational Qualifications: Bachelor's degree required.
- Experience Level: 1-3 years of experience in technical support preferred.
- Skills and Competencies: Proficient in Customer Relationship Management, Sales Training, Excellent Communication, Teamwork, Sales Management, Relationship Building, Pre-Sale and After-Sales Technical Support, and Pre-Sale Demand Analysis.
- Working Conditions: Office environment, potential for remote work; typical business hours.
- Qualities and Traits: Strong problem-solving skills, adaptability, empathy, and a proactive attitude.
Iray Christine Amor
HR OfficerA and S Workers Inc.
活躍於三天內
工作地址
Reach. GXMQ+XFR, U-28-29-30 Harbor Drive Smmoa, Diosdado Macapagal Blvd, Pasay, Metro Manila, Philippines
發布於 24 April 2025
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