Technical Support Representative

J-K Network Services

HK$4-4.6K[月薪]
混合办公 - 帕賽1-3 年經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 休假和請假

    病假, 休假

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COMPANY PROFILE: A well-established BPO company that is well-committed in providing business outsourcing needs to its clients


Position: SaaS Technical Support Specialist

Company Industry: IT Company

Work Location: MOA Pasay City

Work Schedule: Night Shift (1x-2x a month RTO)

Salary: Php 30,000 - Php 35,000 gross

Work Set Up: Hybrid Setup


JOB REQUIREMENTS:

  • Bachelor’s degree in IT, Computer Science, or related field (or equivalent work experience)
  • Strong English communication skills (verbal and written)
  • Experience in technical support, troubleshooting, or customer service preferred
  • Work experience in troubleshooting SaaS applications
  • Experience with JavaScript, HTML, and XML


JOB RESPONSIBILITIES:

  • Provide technical assistance and support to clients via phone, email, or chat
  • Troubleshoot hardware, software, and network-related issues
  • Experience with Salesforce.com Service Cloud knowledge a plus
  • Escalate complex problems to higher-level support when necessary
  • Ensure excellent customer service and maintain client satisfaction


RECRUITMENT PROCESS: Online interview until Job Offer

  • Hr Interview
  • Technical Assessment
  • Hiring Manager Interview
  • Job offer
Preview

J-K Networks Noel

RecruiterJ-K Network Services

今天回覆超過十次

工作地址

SM Mall of Asia. Seaside Blvd, Pasay City, 1300 Metro Manila, Philippines

發布於 12 December 2025

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