IT Service Desk | Up to 40K Salary Package | Virtual Process
Nezda Technologies Inc.
職位描述
福利待遇
津貼
餐補, 交通補貼, 醫療報銷
員工表彰與獎勵
績效獎金, 月度獎, 員工表彰計畫, 獎勵機制
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康保險, 人壽保險, 健康維護組織
額外福利
健身房會員資格
職業發展
工作培訓
休假和請假
病假, 休假
- Provide support to clients on 24/7 availability via phone, chat and email
- Handle issues related to client technical issues ranging from simple pc related problems to application related issues (Active Directory, VPN, and other software’s).
- Basic ticketing of all types of issues using appropriate CRM Toolset (Service Now)
- Globally monitor, triage and escalate all system problems
- Assist with computer operations activities as required
- Provide support to remote users (using remote connectivity tools)
- Knowledge of incident management tools
- UP TO 35,000 SALARY PACKAGE
- HMO day 1 -Free 3 HMO dependents upon regularization
- Night Differential
- Performance bonus
- Work-Life Balance (Discounted Gold’s Gym / Anytime Fitness Membership, Happy Payday events, Marathon, Clubs, etc.)
- At least Completed 2nd Year College Undergraduate / Associate Graduate / Bachelor's Graduate
- With at least 2 years BPO TSR or IT Service Desk / IT Help Desk Experience
- Amenable to Start ASAP and Work Onsite
- Must have available TOR/DIPLOMA
Zeus Laparan
Talent Acquisition Team LeadNezda Technologies Inc.
1 分鐘前回覆
工作地址
Panorama Tower, 34th Street, corner Lane A, Taguig, Metro Manila, Philippines
發布於 28 February 2025
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