Technical Support Representative

Metacom Business Process Outsourcing Solution Inc.

HK$4.1-4.8K[月薪]
现场办公 - 達義1-3 年經驗本科全職
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職位描述

福利待遇

  • 津貼

    餐補, 交通補貼, 醫療報銷

  • 員工表彰與獎勵

    獎勵機制

  • 法定福利

    13薪, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    意外死亡和傷殘保險, 牙科保險, 殘疾保險, 人壽保險, 健康維護組織

  • 額外福利

    免費餐

  • 職業發展

    工作培訓

  • 休假和請假

    病假

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簡介

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Diagnose and troubleshoot technical problems, documenting solutions for future reference.
  • Communicate clearly and effectively with customers to ensure satisfaction.
  • Collaborate with engineering teams to resolve complex issues.
  • Maintain a positive attitude and provide exceptional customer service.
  • Educational Qualifications: Completed at least 2 years in college with no back subjects.
  • Experience Level: 3-5 years of experience in technical support or customer service.
  • Skills and Competencies: Proficient in English; strong CSR background; rider support experience; excellent teamwork and communication skills.
  • Responsibilities and Duties: Provide technical assistance, resolve customer inquiries, and ensure customer satisfaction.
  • Working Conditions: Fast-paced environment; may require shift work and remote support.
  • Qualities and Traits: Problem solver, empathetic listener, detail-oriented, and adaptable.
英語語言CSRRider Support團隊合作優秀的溝通技巧
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Dela Cruz Monica

HR OfficerMetacom Business Process Outsourcing Solution Inc.

今天活躍

工作地址

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

發布於 08 September 2025

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Metacom Business Process Outsourcing Solution Inc.

未融資

501-1000 人

BPO 和呼叫中心

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