The Role

• MS Teams Telephony, IP Networks, and VoIP Protocols Expertise

  • MS Teams user management and provisioning of users, telephone numbers, dial-plans, voice routing policies using PowerShell and Regex

  • Troubleshoot IP networks and VoIP protocols, with a focus on efficiently interpreting and resolving SIP dialogs/transactions. 

• SBC Administration and Related Tasks

  • Configure, Maintain, and troubleshoot SBCs to ensure secure and efficient VoIP communication. 

  • Knowledge in managing/administering Audiocodes SBC

• Scripting for Automations

  • Deploy network and system automation using scripting languages such as Python, Bash, and PowerShell. 

• Leadership and Team Management

  • Manage projects, and coordinate with other departments to ensure smooth operations. 

  • Mentor junior engineers and provide guidance on complex technical issues. 

• Problem-Solving Skills and Continuous Learning

  • Develop solutions for complex technical issues. 

  • commitment to continuous learning and staying updated with the latest trends and advancements in VoIP technology and related fields

Qualifications

• The candidate should have advanced proficiency in MS Teams telephony, IP Networks, and VoIP Protocols, particularly SIP. 

• They should be adept at MS Teams user management and provisioning of users, telephone numbers, dial-plans, voice routing policies using PowerShell and Regex. 

• The candidate should possess strong troubleshooting skills in IP networks and VoIP protocols, with a focus on efficiently interpreting and resolving SIP dialogs/transactions. 

• The candidate should have extensive experience in the administration and management of Session Border Controllers (SBCs). 

• They should be familiar with configuring, maintaining, and troubleshooting SBCs to ensure secure and efficient VoIP communication. 

• The candidate should be knowledgeable in SBC-related tasks such as call routing, security policies, and interoperability between different networks. 

• Experience in managing/administering Audiocodes SBC will be considered an added advantage. 

• The candidate should have a minimum of 2 years' hands-on experience in deploying network and system automation using scripting languages such as Python, Bash, and PowerShell. 

• Microsoft Teams Voice Engineer certificate a plus 

• Possession of Audiocodes or any SBC (Session Border Controller) products certification is highly desirable. 

• As a senior engineer, the candidate should have experience in managing projects, and coordinating with other departments to ensure smooth operations. 

• They should be able to mentor junior engineers and provide guidance on complex technical issues. 

• The candidate should have excellent communication skills, both written and verbal, to effectively communicate technical information to non-technical team members and stakeholders. 

• The candidate should be committed to continuous learning and staying updated with the latest trends and advancements in VoIP technology and related fields

Please refer to job description.