Online Customer Service Representative
Metacom Careers
Job Description
Description
- Respond to customer inquiries via email, chat, and social media.
- Provide accurate product information and troubleshoot issues.
- Ensure a positive customer experience through effective communication.
- Maintain knowledge of company policies and procedures.
- Collaborate with team members to resolve complex issues.
- Document interactions and feedback for continuous improvement.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service or sales.
- Skills and Competencies: Proficiency in sales pipeline management and exceptional customer service skills.
- Working Conditions: Remote work environment with flexible hours.
- Qualities and Traits: Strong communication skills, patience, and a problem-solving attitude.
Brian Lamban CSSWB
HR ManagerMetacom Careers
High response rate
Working Location
Cyberpod Centris Three - Eton Centris. EDSA, cor Quezon Ave, Quezon City, Metro Manila, Philippines
Posted on 04 June 2025
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