Metacom Careers Call Center Agent

Call Center Agent

Metacom Careers

HK$3.5-4.9K[Mensual]

En el sitio - TaguigGraduado/Estudiante frescoDiplomaTiempo completo

Descripción del trabajo

Beneficios

Tiempo de apagado y abandono
Salida de Bereavement, Abandonar cumpleaños, Abandonar Compasivo, Abandonamiento médico familiar, Abandonar maternidad y paternidad, Permiso parental, Abandonar Padre Solitario, Permiso especial para las mujeres

Descripción

Respond to customer inquiries via phone, email, or chat.
Provide accurate information regarding products and services.
Resolve customer complaints effectively and efficiently.
Maintain customer records and follow up on issues.
Work collaboratively within a team to meet performance targets.
Participate in training sessions to improve skills.

Requisito

Educational Qualifications: A Diploma in any field is required.
Experience Level: Fresh graduates or students are encouraged to apply.
Skills and Competencies: Strong interpersonal skills, proficiency in Salesforce, excellent command of the English language, effective customer service, scheduling abilities, problem-solving skills, and the ability to work as a team player.
Responsibilities and Duties: Handle incoming calls, assist customers with inquiries, maintain records in Salesforce, and ensure timely scheduling.
Working Conditions: Typically in a call center environment with standard office hours.
Qualities and Traits: Positive attitude, patience, adaptability, and a commitment to customer satisfaction.

Habilidades InterpersonalesSalesforceIdioma InglésServicio al clienteProgramaciónResolución de problemasJugador de equipo

Preview

Dela Cruz Albert Ezemiel

HR OfficerMetacom Careers

Tasa de respuesta alta

Ubicación laboral

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Publicado el 04 June 2025