XT.com
Job description:
The Local Customer Service Representative will be responsible for handling customer inquiries, providing product information, and resolving issues in a timely and professional manner. The role involves communicating with customers through online channels, to ensure high levels of customer satisfaction. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to work effectively in a team environment.
职位描述:
当地客户服务代表将负责处理客户咨询,提供产品信息,并及时、专业地解决问题。角色涉及通过在线渠道与客户沟通,确保客户的高度满意度。理想的应聘者应具备优秀的沟通能力,以客户为中心的方法,以及在团队环境中有效工作的能力。
Job requirement:
- Fluent in Chinese and English language
- Strong communication and interpersonal skills
- Experience in customer service or related field preferred
- Ability to handle customer inquiries and resolve issues effectively
- Proficiency in Microsoft Office and customer service software
薪资:每月2000—4000令吉(根据经验面议)
职位要求:
-中英文流利
——具有较强的沟通能力和人际交往能力
-有客户服务或相关领域工作经验者优先
-有能力处理客户的咨询,有效解决问题
-熟练使用微软办公软件和客户服务软件
Ma Scarlett
HR ManagerXT.com
Publicado el 24 June 2024
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