Company Description

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job Description

Training

• Assists in planning and recommending training procedures to enhance training curriculum, delivery and organizational goals.
• Assists in identifying the training needs within each team.
• Coordinates and delivers corporate training programs.
• Implements and monitors the company’s orientation programme.
• Monitors delivery of general, core and management training.
• Prepares related documentation for company-sponsored training.
• Assists in ensuring training targets are met.
• Assists in monitoring training results and impact.
• Manages internship program from sourcing to placement, monitoring and overall program evaluation.
• Conducts network activities (e.g., participation in job fairs) with schools and universities and other institutions for sourcing new talent into the market and/ or career shifters and the like.
• Implements controls and creates mitigating measures, where necessary.
• Manage training records and prepare related reports.
  
  

Performance Management

• Monitor related developmental programs for employees.
• Prepare related reports.
  
  

Qualifications

Required Skills

• Microsoft Office
• English Communications Skills
• (written and oral)
• Presentation Skills
• Training Needs Analysis
• Basic Module Design, Development
• Instructional Design Software/ Learning Management System
  
  

Desired Skills

• At least 3-5 years’ experience in a similar capacity, preferably from the BPO/ Shared Services industry.
• Able to design, develop training modules and conduct the same.
• Pro-active and highly analytical, good team player, attention to detail, strong organizational skills
• Good oral and written communication skills, fluency in the English language
• Willing to work on mid-shift
  
  

Additional Information

• Bachelor's degree

Please refer to job description.