Online Customer Service Representative
Metacom Careers
Descripción del trabajo
Descripción
- Respond to customer inquiries via email, chat, and social media.
- Address customer inquiries, assist with product information, and achieve sales targets.
- Provide accurate product information and troubleshoot issues.
- Ensure a positive customer experience through effective communication.
- Maintain knowledge of company policies and procedures.
- Collaborate with team members to resolve complex issues.
- Document interactions and feedback for continuous improvement.
Requisito
- Educational Qualifications: Bachelor's degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service or sales.
- Skills and Competencies: Proficiency in sales pipeline management and exceptional customer service skills.
- Working Conditions: Remote work environment with flexible hours.
- Qualities and Traits: Strong communication skills, patience, and a problem-solving attitude.
Brian Lamban CSSWB
HR ManagerMetacom Careers
Tasa de respuesta alta
Ubicación laboral
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Publicado el 04 June 2025
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