Premiere Medical & Cardiovascular Laboratory Inc. Patient Service Representative

Premiere Medical & Cardiovascular Laboratory Inc.

HK$2.1-2.8K[Mensual]

En el sitio - TaguigGraduado/Estudiante frescoBaceleroTiempo completo

Reconocimiento y Recompensas de Empleados
Evaluación Anual
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Otros
Eventos sociales de la empresa, Fiestas de oficina
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Abandonar maternidad y paternidad, Salir por enfermedad, Abandonar Padre Solitario, Salida por vacío, Tiempo Apagado de Voluntariado

Handle phone and walk-in inquiries from patients, providing accurate information regarding laboratory services and procedures.
Maintain and update inquiry data and statistics to track patient interactions.
Schedule patient appointments and perform follow-up calls to ensure timely visits.
Manage and update the laboratory directory database, ensuring that information is accurate and up-to-date.
Coordinate effectively with different departments to ensure seamless patient service and communication.
Provide exceptional customer service to patients, addressing any questions or concerns in a courteous and professional manner.
Assist patients in filling out necessary paperwork and ensure they have all the required information for their appointment.

Graduate of any Bachelor's Degree
Excellent communication skills both oral and written
Experience in customer service is an advantage
Keen to details, organized, versatile, and can work under pressure with minimal supervision
Fresh graduates are encouraged to apply!

Codificación internaTerminología MédicaCajeroServicio al cliente