• Proactively identify and engage potential customers through various channels.
• Qualify leads and convert inquiries into confirmed sales.
• Develop and implement strategies to increase sales volume.
• Research and target new B2C and B2B customers, including interior designers, developers, and trade clients.

• Build and maintain strong relationships with new and existing customers.
• Understand customer needs and provide tailored recommendations.
• Ensure a high-touch customer service approach, responding promptly to queries.

• Manage and track the full sales cycle, from initial inquiry to payment.
• Be responsible for answering customer inquiries regarding their orders, deliveries, and status updates.
• Follow up on pending quotes, invoices, and outstanding payments.
• Ensure customers are informed about delivery timelines and order status.

• Identify upselling opportunities to increase order value.
• Recommend complementary products based on customer preferences.

• Encourage showroom visits and assist customers with private appointments.
• Coordinate with the in-store team (if applicable) to ensure a seamless experience.

• Track and report sales performance, KPIs, and conversion rates.
• Identify areas for improvement and implement data-driven strategies.

• You thrive in a high-performance sales environment, consistently working towards ambitious revenue targets.
• You are goal-driven and enjoy the challenge of achieving and exceeding KPIs.
• You can confidently manage a strong pipeline of leads and high-value deals, ensuring continuous sales growth
• You understand the importance of conversion rates, revenue benchmarks, and proactive follow-ups to drive results.
• You are comfortable handling premium products and clients who expect a high level of service and attention.

• Google Workspace (Docs, Sheets, Drive, Gmail)
• CRM & Sales Management Tools (e.g., HubSpot, Salesforce, or similar)
• Omnichannel tools to streamline communication across multiple platforms
• E-commerce platforms for invoicing: Shopify and Xero
• WhatsApp, SMS, Calls & Email for direct customer communication

• Proven experience in sales, preferably in furniture, interior design, or luxury retail.
• Strong negotiation skills with the ability to close deals efficiently.
• Excellent written and verbal communication skills.
• Highly self-motivated and able to work independently.
• Customer-centric mindset with a passion for delivering great service.
• Proactive problem-solver with the ability to handle objections effectively.
• Organised and detail-oriented, able to track multiple customer orders.
• Strong follow-up skills to ensure all customer inquiries are resolved promptly.

• Set-up and Location: WFH/Remote
• Work Schedule: 9:00AM to 6:00PM (AEST) | 7:00AM to 4:00PM (PH)
• Employment Type: Full-time

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
  
  
  
  

Please refer to job description.