Call Center Agent

MD-TORCH Solutions

Urgent
HK$2.8-3.5K[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
Share

Job Description

Description

  • Assist customers with inquiries via phone, email, and chat.
  • Provide information about products and services.
  • Handle complaints and resolve issues efficiently.
  • Maintain customer records accurately in the system.
  • Collaborate with team members to improve service quality.
  • Achieve KPIs and contribute to team goals.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No previous experience required; ideal for entry-level candidates.
  • Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
  • Working Conditions: Office environment, with possible call center settings; may involve shift work.
  • Qualities and Traits: Patience, empathy, adaptability, and a positive attitude are essential.
Customer Service
Preview

Fuentes Anna

Marketing AssociateMD-TORCH Solutions

High response rate

Working Location

503, Cebu City. Cebu City, 6000 Cebu, Philippines

Posted on 21 May 2025

Explore similar jobs

View more similar jobs

MD-TORCH Solutions

No financing required

<50 Employees

Human Resources & Recruitment

img
TORCH Solutions

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.