Customer Service Representative

Topserve Service Solutions, Inc.

HK$2.1-2.8K[月薪]
现场办公 - 巴石<1 年經驗本科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康保險, 人壽保險

簡介

  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls


職位要求

  • With clinical and medical work background
  • Willing to work on-site in Ortigas, Pasig City
  • College graduate is required
  • With atleast 6 months of customer service experience
  • Experience working with inbound and outbound calls, customer retention, and inside sales preferred
  • Knowledgeable in Microsoft Office
  • Good interpersonal and communication skills
  • Comfortable working in a high volume role
  • Demonstrated ability to prioritize tasks and manage time efficiently


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Leonila Alejo

RecruiterTopserve Service Solutions, Inc.

今天回覆超過十次

工作地址

Ortigas Center. Ortigas Center, Pasig City, Metro Manila, Philippines

發布於 09 June 2025

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Topserve Service Solutions, Inc.

超過 1000 人

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