Customer Support Representative

Metacom Business Process Outsourcing

HK$2.8-3.5K[月薪]
现场办公 - 巴石<1 年經驗本科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    意外死亡和傷殘保險, 牙科保險, 殘疾保險, 健康保險, 人壽保險, 健康維護組織

  • 其他

    企業社交活動

簡介

  • Provide exceptional customer service to clients via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely manner.
  • Maintain product knowledge to assist customers effectively.
  • Document interactions and feedback accurately in the system.
  • Collaborate with team members to improve service processes.
  • Participate in training and development sessions.

職位要求

  • Educational Qualifications: A Bachelor’s degree in Business Administration or related field is required.
  • Experience Level: Less than one year of experience in customer service or a related role.
  • Skills and Competencies: Excellent communication, problem-solving abilities, and proficiency in customer service software.
  • Responsibilities and Duties: Assist customers, resolve inquiries, and maintain service standards.
  • Working Conditions: Primarily office-based with potential remote work opportunities.
  • Qualities and Traits: Patience, empathy, adaptability, and a positive attitude towards customer satisfaction.


英語語言eagernesscompliance
Preview

Carmina Cuala

HR OfficerMetacom Business Process Outsourcing

活躍於三天內

工作地址

Libis Recruitment Hub: G/F Terra Tower, Bridgetowne Libis, Quezon City, Robinsons Tera Tower. Bridgetowne West, C5 Road, Ugong Norte, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

發布於 13 June 2025

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Metacom Business Process Outsourcing

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101-500 人

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