One Pacific Place Serviced Residences-CRC Branch Front Office Manager

One Pacific Place Serviced Residences-CRC Branch

HK$6.9-8.3K[月薪]

现场办公 - 馬卡蒂3 - 5 年經驗專科全職

Oversee daily front office operations, ensuring efficient guest check-in and check-out procedures.
Manage and train front office staff, fostering a positive team environment.
Handle guest inquiries and complaints with professionalism and efficiency.
Collaborate with other departments to enhance overall guest experience.

Educational Qualifications: Diploma in Hospitality Management, Tourism or related field.
Experience Level: 3-5 years of relevant experience in front office operations.
Skills and Competencies: Strong interpersonal and communication skills; proficient in customer service and relationship management.
Responsibilities and Duties: Oversee front desk operations, manage staff, ensure guest satisfaction, and handle inquiries.
Working Conditions: Hospitality industry, hotel setup with fast-paced environment, may involve flexible hours including weekends.
Qualities and Traits: Detail-oriented, proactive, and a team player with a positive attitude.

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