IT Service Desk /Open for IT fresh graduate/CALAMBA CITY
Strategic Networks, Inc.
職位描述
福利待遇
法定福利
13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS
健康保險
意外死亡和傷殘保險, 健康維護組織
休假和請假
產假和陪產假, 病假, 休假
簡介
- Primarily work in a call-center type of work environment.
- Provide technical support over the phone, email, onsite and/or remote on hardware and software issues.
- Ability to work flexible hour/s or flexible shift
- Determines requirements and/or root cause of technical issues by working with end-user.
- Answers inquiries by clarifying issues; researching, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers.
- Fulfills requests by clarifying desired information; researching, locating and providing information.
- Maintains client database by entering information.
- Keeps equipment operational by following established procedures; reporting
- Ensure escalation situations are managed and corrected quickly and professionally
- Drive customer satisfaction through service excellence
- Ensure customer calls are properly logged for continuous improvement.
- Learn to be proficient in service and repair of all systems (current, new and updates).
- Prepare needed daily, weekly and monthly reports.
- Handles a team or group of engineers
- Responsible for maintaining acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-worker.
職位要求
- Preferably with work related experience
- With good communication skills
- Willing to travel going to work
- Graduate of Bachelor's Degree
- Can start ASAP
Ali Huertas
HR OfficerStrategic Networks, Inc.
活躍於三天內
工作地址
102 Accuracy Drive, cor Excellence Ave, Carmelray Industrial Park 1. Carmelray Industrial Park 1, Wisdom Ave, Calamba, 4028 Laguna, Philippines
發布於 02 January 2025
猜你想看
查看更多IT Technical Support
NC2 Solutions Corp.HK$2.1-3.5K[月薪]
现场办公 - 甲米地1-3 年經驗本科全職
Reed BergolaHR Manager
IT Specialist
NUVEN GLOBAL ENTERPRISE CORPORATIONHK$3.5-4.2K[月薪]
现场办公 - 甲米地5 - 10 年經驗本科全職
Subiaga AileenHR Manager
IT Technical Support
FG Home BuildersHK$2.1-2.8K[月薪]
现场办公 - 八打雁<1 年經驗本科全職
Gallardo FrederickOwner
Site Technician
Globaltech Field Service Solutions Inc.HK$2.1-2.8K[月薪]
现场办公 - 甲米地<1 年經驗高中全職
Cablao HazelHR Supervisor
Debug Engineer
TESTECH INCORPORATEDHK$2.1-2.8K[月薪]
现场办公 - 拉古納<1 年經驗本科全職
Gilamie Caldozo MirandaHR Supervisor
Bossjob安全提醒
若該職位需要您出國工作，請提高警惕，並小心詐騙。
如果您在求職過程中遇到雇主有以下行為， 請立即檢舉
- 扣留您的身分證件，
- 要求您提供擔保或收取財產，
- 迫使您投資或籌集資金，
- 收取非法利益，
- 或其他違法情形。
