Japanese Bilingual Channel Support Specialist | Cyber Security Account | Taguig

Sutherland Philippines

HK$19-20.4K[月薪]
现场办公 - 達義1-3 年經驗高中全職
分享

職位描述

簡介

  • Serve as the primary point of contact for channel partners, providing support and addressing their inquiries and resolving issues promptly.
  • Conduct regular audits to identify competency gaps and propose improvements.
  • Monitor channel partner performance and provide feedback to drive continuous improvement.
  • Collaborate with internal teams to ensure partners have the resources they need.
  • Collaborate with internal teams to identify training programs to enhance partner capabilities.
  • Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
  • Maintain detailed records of partner interactions and support activities.
  • Assist in the creation and maintenance of partner enablement materials.

職位要求

  • 2 to 3 years' experience in a support or customer service role, in a B2B environment.
  • Strong communication and interpersonal skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Excellent problem-solving skills and attention to detail.
  • Knowledge of industry trends in cybersecurity
  • Excellent verbal and written communication skills in Japanese/Nihongo (Preferably N2/N1/Native speaker)

Good to have

  • Experience in partner enablement or channel support.
  • Project management skills
英語語言Japanese/Nihonggo客戶服務問題解決Business to BusinessChannel SupportB2B Support
Preview

Nuguid Irene

LeadSutherland Philippines

今天回覆 0 次

工作地址

12F, Sutherland Manila Taguig. 12F PhilPlans Corporate Center 1012 North, Triangle Dr, Taguig, 1634 Metro Manila, Philippines

發布於 24 April 2025

舉報

Bossjob安全提醒

若該職位需要您出國工作,請提高警惕,並小心詐騙。

如果您在求職過程中遇到雇主有以下行為, 請立即檢舉

  • 扣留您的身分證件,
  • 要求您提供擔保或收取財產,
  • 迫使您投資或籌集資金,
  • 收取非法利益,
  • 或其他違法情形。