Patient Care Coordinator (CSR)

Synlink Recruitment Outsourcing Co. Inc.

急招
HK$2.1-4.2K[月薪]
现场办公 - 達義1-3 年經驗高中全職
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職位描述

福利待遇

  • 津貼

    醫療報銷

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    意外死亡和傷殘保險, 人壽保險, 職業意外保險, 健康維護組織

  • 休假和請假

    病假, 休假

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簡介

  • Answer inbound calls, emails, or chat messages from customers regarding their insurance policies.
  • Help customers initiate the claims process by gathering necessary information.
  • Provide status updates on open claims and resolve any issues or concerns.
  • Work with the claims department to ensure a timely and accurate resolution of claims.
  • Address customer complaints or issues related to their insurance policies, payments, or claims.
  • Resolve discrepancies or billing errors, escalating complex issues to higher-level support or management when necessary.
  • Provide timely follow-up to ensure customer satisfaction and problem resolution.

職位要求

  • Work Set-Up: Onsite
  • Requirements: At least 1 year BPO experience (International Voice Account), Healthcare Experience is a plus but not required
  • Salary: Up to 33k Offer
  • Qualifications: Open to HS (Old Curriculum) grads, SHS, College grads, or College undergrads
客戶服務英語語言
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Tesorero Sheena

Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.

今天回覆 0 次

工作地址

Taguig. Taguig, Metro Manila, Philippines

發布於 14 April 2025

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Synlink Recruitment Outsourcing Co. Inc.

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少於50人

招聘公司

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