IT Service Desk | Competitive Salary Package | 2 Virtual Interviews Only | Start ASAP

Nezda Technologies Inc.

急招
HK$2.1-2.8K[月薪]
现场办公 - 奎松市1-3 年經驗高中全職
分享

職位描述

福利待遇

  • 津貼

    餐補, 交通補貼

  • 員工表彰與獎勵

    績效獎金, 年度考核, 月度獎, 員工表彰計畫, 獎勵機制

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康保險, 人壽保險, 健康維護組織

  • 職業發展

    工作培訓

  • 休假和請假

    病假, 休假

顯示更多

簡介

  • Ensure timely response of all the tickets raised by the client end user.
  • 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations.
  • Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint).
  • Log all calls in the Service Desk ticketing tools such as ServiceNow.
  • Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.
  • Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solution as per the defined resolution timeframe.
  • Provide an acceptance and immediate resolution to the high-priority tickets/ service.
  • Track all the tickets from acceptance to the resolution stage as per the resolution time defined by the customer.
  • OFFER AND BENEFITS:
  • Up to 33,000 Salary Package
  • 20% Night Differential
  • HMO Day 1
  • Annual appraisal
  • Performance-based incentives
  • Other benefits will be discussed upon Job Offer

職位要求

  • At least HS/SHS Graduate
  • With at least 1 year IT Service Desk / Help Desk Experience
  • Amenable to Start ASAP
  • Amenable to Work Onsite in Quezon City
英語語言團隊合作
Preview

cruz ac

Assistant Talent Acquisition ManagerNezda Technologies Inc.

今天回覆超過十次

工作地址

Eton Centris .. Epifanio de los Santos Ave, cor Quezon Ave, Metro Manila, Philippines

發布於 05 July 2025

猜你想看

查看更多

Nezda Technologies Inc.

101-500 人

人力資源

查看熱招工作

舉報

Bossjob安全提醒

若該職位需要您出國工作，請提高警惕，並小心詐騙。

如果您在求職過程中遇到雇主有以下行為， 請立即檢舉

  • 扣留您的身分證件，
  • 要求您提供擔保或收取財產，
  • 迫使您投資或籌集資金，
  • 收取非法利益，
  • 或其他違法情形。