Call Center Agent

Alorica

HK$2.8-3.5K[Mensual]
No - Cidade do QuezonSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Descrição:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues effectively.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Follow company policies and procedures consistently.

Requisito

  • Educational Qualifications: High school diploma or equivalent; a degree in communication or related field is a plus.
  • Experience Level: Previous experience in a call center or customer service role preferred.
  • Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
  • Working Conditions: Office environment, shift work may be required, including evenings and weekends.
  • Qualities and Traits: Patience, empathy, strong work ethic, and adaptability.
Idioma InglêsAtendimento ao clienteResolução de ProblemasJogador de equipe
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Edilbert Balla

Sourcing AssociateAlorica

Responder Hoje 1 Vez

Local de trabalho

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Postado em 02 June 2025

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