Customer Service Agent

Metacom Careers

HK$4.9-7K[Mensual]
No - Taguig<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho

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Descrição:

  • Handle customer inquiries, resolve issues, and provide financial information accurately.
  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues efficiently and effectively.
  • Maintain customer satisfaction by addressing complaints with empathy.
  • Document interactions and update customer records accurately.
  • Collaborate with team members to enhance service quality.
  • Participate in training sessions to improve product knowledge.

Requisito

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of experience in customer service or call center environments.
  • Skills and Competencies: Proficient in English language, strong communication skills, and a background in finance preferred.
  • Working Conditions: Fast-paced call center environment; must be adaptable to various shifts.
  • Qualities and Traits: Strong problem-solving skills, patience, empathy, and a customer-focused mindset.
Idioma InglêsAtendimento ao clienteCentral de atendimentofinance
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Lagman Eduard

HR OfficerMetacom Careers

Alta taxa de resposta

Local de trabalho

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Postado em 05 June 2025

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