Guest Relations Supervisor | Cagayan de Oro

The SM Store

Negotiable[Negociável]
No - Pasay1-3 Anos ExpEdu não necessárioTempo Inteiro
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Descrição do Trabalho

Descrição:

Job Function: Responsible for managing the daily operations of the Prestige Lounge.

Responsibilities

  • Handle customer complaints elevated or not handled by Guest Services Representatives

  • Prepare and submit daily, weekly and monthly operations reports

  • Manage operational expense and monitor inventory of supplies

  • Lead development of the team

Qualifications:

  • Graduate of Hotel and Restaurant Management, Tourism or any business course

  • 3 years of working experience in Customer Service or related field and with working knowledge on MS Office

Requisito

Please refer to job description.

Team LeadershipResolução de conflitosHabilidades de ComunicaçãoCustomer FocusResolução de ProblemasGerenciamento de desempenhoTreinamento e desenvolvimentoGerenciamento de TempoMulti-tasking
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HR ManagerThe SM Store

Local de trabalho

SM Retail Headquarters, J.W. Diokno Boulevard corner Bayshore Avenue, MOA Complex, Pasay City, Metro Manila, Philippines

Postado em 14 April 2025

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