As a Learning and Development Officer, you will be in-charge of the following responsibilities:

People Development

• Assist in the conduct of Learning Needs Analysis for Operations and Support Groups to align their capability with the strategic requirements of the business.
• Conduct and facilitate training activities
• Perform the pre, during and post program coordination, and reporting the results.
• Evaluate and monitor hands-on and On-the-Job training of personnel on training.
• Monitor the training and development needs of assigned trainees.

New Product Training

• Prepare and design materials for New Product Launch in close coordination with the PDT Team.
• Conduct new product orientation and training in close coordination with the PDT Team
• Monitor the adherence of restaurant personnel to the basic standards for New Products in close coordination with the QSCH Department and PDT Team

Administrative

• Manage class/batch of trainees assigned by preparing and accomplishing the ff:

a. Training Schedule

b. Trainee Assessment and Evaluation

c. Trainee Coaching & Counseling

d. Grades Documentation

• Coordinates with Program Managers on Training schedules, SME Assignment and Materials Preparation.
• Oversees Training Assistant in charge for Materials, Catering and Venue Preparation for Training Program assigned.
• Implements department standards and guidelines in the following areas:

a. 5S Management

b. Building, Equipment and Facilities Management

c. Multi-Media and Library Management

d. Office Supplies Inventory and Control

e. Training Store Organization and Management

f. New Store Opening Support

g. Bulletin Board Management

• Assist in the organization of Mock-up store including Cleanliness and Organization of Materials and Inventory of Stocks.
• Generates standard and custom reports as defined in the systems of RSDP, MDP and OTT.

Workforce Engagement

• Assist in employee selection, hiring, training, placement, movement, rewards and recognition of employees under supervision.
• Provide guidance, coaching and counseling for training team handled.
• Evaluate the performance of immediate reports on a regular basis.

Qualifications:

To apply for the role, here are the requirements:

• Preferably graduate of Communication, Psychology, Behavioral Science, Business Management of any 4 year course related to Training and Food Service Operations.
• Must have at least 2 years experience in designing and conducting modules, with Restaurant Store Operations experience (Shift Manager Level).
• Must have extensive computer literacy on MS Word, Excel, PowerPoint, Graphic Design Software, and Internet
• Must know how to operate multi-media equipment.
• Must be highly personable and outgoing
• Willing to assign in Head Office which is in Bicutan Paranaque

Please click apply and we will let you know the next steps should you be fit for the role.

For more information about our openings and events, please follow us on LinkedIn: Shakey's Pizza Asia Ventures Inc.

• #FunFamilyatWork #FunFamilyPizza #Shakeys #Shakeys #ShakeysPH #ShakeysPhilippines

Please refer to job description.