Customer Happiness Champion (Hybrid Setup)

De Castro Consulting PH

Negotiable[面议]
现场办公 - 达义1-3年经验专科全职
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职位描述

职位描述

Join our team as a Customer Happiness Champion! We’re looking for passionate individuals who thrive in delivering top-notch service and can adapt to a dynamic, hybrid work environment.


? What We Offer:

✔ PHP 25,000 - PHP 30,000 base salary

✔ HMO on Day 1 + 1 free dependent

✔ Remote work & internet allowance

✔ 15 paid holidays + sick leave & birthday leave

✔ Night differential & weekend allowance (as applicable)

✔ Company laptop & additional perks


✨ What You’ll Do:

? Assist customers via chat, email, and voice support

? Resolve escalations with professionalism and problem-solving skills

? Collaborate with teammates to enhance customer support processes

? Provide world-class customer service and build lasting relationships


? What We’re Looking For:

✅ Excellent English communication skills (written & spoken)

✅ Ability to work in shifting schedules, including holidays & weekends

✅ Strong problem-solving skills and attention to detail

✅ Tech-savvy with a proactive, customer-first mindset

✅ Prior customer service experience is a plus

? Setup: Initial 2-week onsite training in Ortigas, then hybrid.


Excited to be part of an amazing team? Apply now by sending your cv to [email protected] ! ?

职位要求

Please refer to job description.

沟通技能解决问题Empathy积极倾听时间管理客户关系管理冲突解决多任务处理适应性产品知识
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Boss

HR ManagerDe Castro Consulting PH

工作地址

LEVEL 10-01 ONE GLOBAL PLACE 25TH STREET AND 5TH AVENUE, BONIFACIO GLOBAL CITY, TAGUIG CITY, PH

发布于 15 April 2025

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