Support Specialist

Metacom Business Process Outsourcing

HK$2.8-4.2K[月薪]
现场办公 - 达义1-3年经验本科全职
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职位描述

福利待遇

  • 员工表彰与奖励

    员工表彰计划

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    意外死亡和伤残保险, 牙科保险, 残疾保险, 健康保险, 人寿保险, 健康维护组织

  • 其他

    企业社交活动, 办公室聚会

  • 额外福利

    公司设备, 睡眠区

  • 职业发展

    工作培训

  • 休假和请假

    病假

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职位描述

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate product information and support to enhance customer satisfaction.
  • Resolve issues effectively and efficiently while maintaining professionalism.
  • Document interactions and feedback in customer relationship management (CRM) software.
  • Collaborate with team members to improve service quality and customer experience.

职位要求

  • Educational Qualifications: Bachelor's degree or at least 2 years in college
  • Experience Level: 2 years international bpo experience
  • Skills and Competencies: Proficient in English, strong compliance knowledge, and an eagerness to assist customers.
  • Working Conditions: Office environment with potential for remote work; requires flexibility in hours.
  • Qualities and Traits: Excellent communication skills, patience, empathetic nature, and problem-solving abilities.
英语complianceeagerness
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Carmina Cuala

HR OfficerMetacom Business Process Outsourcing

今日回复 7 次

工作地址

18, Upper Mckinley Road. G3P4+V38, McKinley Hill Dr, Taguig City, Metro Manila, Philippines

发布于 16 June 2025

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Metacom Business Process Outsourcing

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101-500人

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