Call Center Representative

Metacom Careers

HK$3.5-4.2K[月薪]
现场办公 - 奎松市<1 年經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    股權激勵計畫, 績效獎金, 獎勵機制

  • 法定福利

    13薪, 帶薪假

  • 健康保險

    意外死亡和傷殘保險, 牙科保險, 殘疾保險, 健康保險, 健康維護組織

簡介

  • Provide exceptional customer service by answering inquiries and resolving issues.
  • Handle customer inquiries, resolve issues, make sales pitches, support the sales pipeline, document interactions, and assist with back office tasks.
  • Handle a high volume of calls in a timely manner.
  • Maintain accurate records of customer interactions.
  • Follow company scripts to ensure consistent service.
  • Collaborate with team members to improve overall performance.
  • Meet and exceed customer satisfaction and call quality metrics.

職位要求

  • Educational Qualifications: Bachelor’s degree required.
  • Experience Level: Less than 1 year of experience in a call center or customer service role.
  • Skills and Competencies: Strong customer service skills, proficiency in English, sales pitching and closure, effective people skills, knowledge of sales pipeline management, back office support, call center operations, and technical skills.
  • Working Conditions: Fast-paced call center environment, possible evening and weekend shifts.
  • Qualities and Traits: Excellent communicator, empathetic, resilient, detail-oriented, and a team player.
客戶服務英語語言銷售推廣和結束人際溝通能力銷售通路後台支援呼叫中心技術技能
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Dela Cruz Monica

HR OfficerMetacom Careers

今天活躍

工作地址

Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines

發布於 02 June 2025

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Metacom Careers

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101-500 人

BPO 和呼叫中心

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