Call Center Representative

StackPH

HK$2.8-4.1K[月薪]
现场办公 - 宿務1-3 年經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    牙科保險, 健康保險, 精神保險, 健康維護組織

  • 額外福利

    停車位, 睡眠區

  • 休假和請假

    喪假, 病假, 休假

  • 工作生活兩不誤

    彈性時間

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簡介

  • Provide exceptional customer service via phone, email, and chat.
  • Respond to inquiries and resolve issues efficiently.
  • Maintain accurate customer records and documentation.
  • Support team goals and achieve performance metrics.
  • Handle escalated calls with professionalism and empathy.
  • Stay updated on product knowledge and company policies.

職位要求

  • Educational Qualifications: High school diploma or equivalent; a degree in communication or business is preferred.
  • Experience Level: 1-2 years in a customer service role, preferably in a call center environment.
  • Skills and Competencies: Proficient in CRM software, strong verbal and written communication skills, and problem-solving abilities.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide information about products/services.
  • Working Conditions: Fast-paced office setting with potential for long hours on the phone.
  • Qualities and Traits: Patient, empathetic, detail-oriented, and a team player.
英語語言呼叫中心客戶服務團隊合作者金融知識技術技能
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Mark Artuz

HR ManagerStackPH

回應率高

工作地址

IT Park. Cebu City, 6000 Cebu, Philippines

發布於 24 July 2025

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StackPH

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101-500 人

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