Customer Service Representative

Metacom Careers

HK$4.9-5.6K[月薪]
现场办公 - 達義<1 年經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    佣金, 績效獎金, 周年禮物, 年度考核, 節日禮物

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 額外福利

    健身房會員資格, 睡眠區

  • 休假和請假

    生日假, 病假, 休假, 帶薪志願假

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簡介

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve complaints and issues in a timely manner.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service processes.
  • Assist in training new staff as needed.

職位要求

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: Less than 1 year of experience in customer service.
  • Skills and Competencies: Proficient in customer service, problem-solving, and Salesforce; adept in call center operations and back office support.
  • Working Conditions: Office environment, handling calls and customer interactions.
  • Qualities and Traits: Strong communicator, team player, and positive attitude.
客戶服務問題解決團隊合作者銷售團隊呼叫中心後台支援
Preview

Lamban Brenny

HR ManagerMetacom Careers

回應率高

工作地址

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

發布於 03 June 2025

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Metacom Careers

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101-500 人

BPO 和呼叫中心

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