Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

HK$2.7-4.1K[月薪]
现场办公 - 達義3 - 5 年經驗高中全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS

  • 休假和請假

    休假

簡介

  • Respond promptly to customer inquiries via phone, email, and chat.
  • Handle complaints and provide suitable solutions.
  • Maintain accurate records of customer interactions.
  • Collaborate with other departments to resolve issues.
  • Identify opportunities to enhance customer satisfaction.
  • Stay updated on product knowledge and company policies.

職位要求

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: 3-5 years of experience in customer service or call center environments.
  • Skills and Competencies: Proficient in English language, strong communication, problem-solving, and active listening skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
  • Working Conditions: Fast-paced call center environment, may require evening or weekend shifts.
  • Qualities and Traits: Empathetic, patient, adaptable, and able to maintain a positive demeanor.
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Jaylo Roselle

HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.

今天回覆 0 次

工作地址

Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines

發布於 31 July 2025

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