Front Office Supervisor

JMP TWIN EAGLE Manpower and Allied Services Inc.

HK$2-2.7K[月薪]
现场办公 - 碧瑤1-3 年經驗本科全職
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職位描述

簡介

  • Oversee daily front office operations and ensure exceptional guest service.
  • Manage staff scheduling, training, and performance evaluations.
  • Handle guest inquiries, complaints, and feedback promptly.
  • Maintain accurate records of room availability and reservations.
  • Collaborate with other departments to enhance guest experiences.
  • Develop and implement front office policies and procedures.

職位要求

  • Educational Qualifications: Bachelor’s degree in Hospitality Management or related field.
  • Experience Level: 1-3 years in a front office or customer service role.
  • Skills and Competencies: Proficient in English, excellent customer service and communication skills, strong interpersonal abilities, and knowledge of Customer Relationship Management software.
  • Responsibilities and Duties: Manage front office operations, supervise staff, address guest inquiries, and ensure high service standards.
  • Working Conditions: Typically in a hotel or similar environment, requiring flexibility in hours.
  • Qualities and Traits: Professional demeanor, problem-solving skills, and ability to work well under pressure.
英語語言客戶服務溝通技巧人際溝通能力客戶關係管理服務
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MANPOWER JMP

HR OfficerJMP TWIN EAGLE Manpower and Allied Services Inc.

活躍於七天內

工作地址

Azalea Hotels & Residences Baguio. 7, 2600 Leonard Wood Loop, Brgy, Baguio, 2600 Benguet, Philippines

發布於 13 June 2025

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JMP TWIN EAGLE Manpower and Allied Services Inc.

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超過 1000 人

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JMP TWIN EAGLE MANPOWER & ALLIED SERVICES

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