HR Officer for Awesome CX by Transcom Davao

Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a HR Officer for our Awesome CX by Transcom Davao site. This role will focus on This role will focus on onboarding, offboarding, as well as general admin support.

Join our Awesome CX by Transcom Family as a Human Resource Officer

Responsibilities:

Onboarding and Offboarding

• Create a positive onboarding and offboarding experience for employees by coordinating with key partners on all aspects of the hiring and exit process
• Coordinate, track, and collect all new hire paperwork, verifying I-9 documentation, and system registrations (employee benefits and perks)
• Manage the buddy program and assist in the continuous improvement of the program based on feedback
• Manage the system deactivations of employee benefits and perks during offboarding
• Onboarding tasks – oversight
• Coordinating buddy – deploying Asana board (it is impactful, good feedback, especially for lower-level employees)
• Work with Carden to make sure IT is set
• Offboarding tasks
• Reformat and manipulate Bamboo data to Rippling format
• EDI checking – review if new employee is in UNUM
• Volunteer life insurance enrollment
• Follow up on training completion
• Referral bonus management (we should automate this)
• Draft copy for internal benefits promotion
• Update documents – policies, new hire orientation, handbook, offer templates

Admin and General Support

• Provide administrative support and ensure that policies and procedures are followed and administered in a fair and non-discriminatory manner
• Provide timely follow-up to employee inquiries related to employee benefits and perks and/or refer issues to HR Manager
• Administrative management of the HRIS (Rippling) – data and document integrity, reporting, and platform customizations
• Respond to requests for information related to HR policies, new hire onboarding, HR tech, etc., and/or refer issues to HR Manager
• Help to improve engagement across all employee benefits and perks
• Manage Referral Bonus Program
• Provide support with promoting benefits and perks and communicating updates regarding new and existing company benefits and perks
• Update and maintain HR documents (Policies, New Hire Orientation Packet, Handbook, Offer Templates, etc.) and records
• Ensure timely company completion of mandatory annual trainings
• Assist with ad hoc HR projects and initiatives

To be successful in this role you must:

• Have experience working in the Human Resource department
• Preferably a graduate of Psychology or any Human Resource-related major
• Currently residing in Davao City
• Can work the night shift and on weekends if necessary
• Good written and verbal communication skills
• Can start immediately.