MAIN ROLE

The overall task of an Operations Coordinator / Office Staff is to address and improve all concerns relating to our driver-partners and business clients. He/She possesses in-depth knowledge of the company’s processes, features, pricing, payment structure, and documentation.

If this description excites you, please read our qualification requirements below and then follow the instructions carefully under HOW TO APPLY.

KEY ACTIVITIES

• Assist in all operational requirements such as monitoring of proof of deliveries (POD), client coordination for document returns, deployment of couriers, management of CODs, and report creation.
• Coordinates regularly with our Client Operations team to ensure timely and proper remittance of documents.
• Maintains awareness of our client’s public announcements such as new product or service updates, operational adjustments, schedules, and 3rd party relations or partnerships.

QUALIFICATIONS

• Fresh graduates are welcome to apply
• Knowledge of the logistics and trucking industry is an advantage
• Excellent verbal and written communication skills – Filipino and English
• Highly proficient in using Google Tools (Calendar, Sheets, Apps).
• Must be confident and presentable
• Experienced in mobile and web apps
• Thrives in a fast-paced, result-oriented environment
• Ability to handle multiple assigned tasks and self-manage without supervision
• Strong organizational skills with great attention to detail.
• Comfortable in a small, intense, and high-growth startup environment.