Technical Support Representative

RSD Human Resource Management Consultancy

HK$2.7-3.4K[月薪]
现场办公 - 巴石1-3 年經驗本科全職
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職位描述

簡介

  • Provide front-line technical support to customers via phone, email, and chat.
  • Troubleshoot hardware and software issues effectively and efficiently.
  • Document customer interactions and technical issues in the support system.
  • Collaborate with engineering teams to resolve complex problems.
  • Assist in developing support documentation and FAQs.
  • Maintain a high level of customer satisfaction.


職位要求

  • Educational Qualifications: Bachelor’s degree in Computer Science or related field.
  • Experience Level: 1-3 years of experience in technical support or customer service roles.
  • Skills and Competencies: Proficient in troubleshooting software and hardware issues; strong communication skills.
  • Working Conditions: Primarily office-based, full-time, may require evening or weekend shifts.
  • Qualities and Traits: Patience, empathy, attention to detail, and problem-solving abilities.
技術支持溝通技巧
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Viovicente Maricel

Career Architect IIRSD Human Resource Management Consultancy

活躍於三天內

工作地址

Ortigas Center

發布於 11 July 2025

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RSD Human Resource Management Consultancy

未融資

51-100 人

人力資源

查看熱招工作

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