Customer Service Representative
Exccell Workforce Solutions Corp.
Descripción del trabajo
Beneficios
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Descripción
- With experience as CSA (Mobile phone products)
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently and professionally.
- Maintain accurate records of customer interactions.
- Assist in product knowledge to enhance customer experience.
- Collaborate with team members to improve service processes.
- Demonstrate a positive attitude and strong problem-solving skills.
Requisito
- Educational Qualifications: Diploma in any field.
- Experience Level: 1-3 years of experience in customer service roles.
- Skills and Competencies: Proficient in call centre operations, back office support, effective sales pitching and closure techniques, and familiarity with Salesforce.
- Responsibilities and Duties: Address customer inquiries, provide solutions, manage sales processes, and support backend operations.
- Working Conditions: Office environment with potential for remote work; may involve shift scheduling.
- Qualities and Traits: Excellent communication skills, problem-solving abilities, patience, and a customer-oriented mindset.
Cuadra Lea
HR ManagerExccell Workforce Solutions Corp.
Responder Hoy 0 veces
Ubicación laboral
SM Megamall Building A. EDSA, corner Doña Julia Vargas Ave, Ortigas Center, Mandaluyong City, 1555 Metro Manila, Philippines
Publicado el 04 June 2025
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Exccell Workforce Solutions Corp.
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