Metacom Careers Customer Service Representative

Customer Service Representative

Metacom Careers

HK$3.5-7K[Mensual]

En el sitio - Mandaluyong<1 Yr ExpBaceleroTiempo completo

Descripción del trabajo

Beneficios

Permisos
Comida permitida
Reconocimiento y Recompensas de Empleados
Regalos de Navidad, Incentivos
Seguro de salud y bienestar
Seguro de discapacidad, Seguro de vida, Seguro Mental, HMO
Otros
Fiestas de oficina
Beneficios Beneficios
Viaje anual de la empresa
Tiempo de apagado y abandono
Abandonar cumpleaños, Abandonar Compasivo, Abandonamiento médico familiar

Descripción

Provide exceptional customer service via phone, email, and chat.
Resolve customer inquiries and complaints promptly and effectively.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to enhance service quality.
Engage in continuous training to stay updated on product knowledge.

Requisito

Educational Qualifications: Master’s degree required.
Experience Level: Less than 1 year of experience preferred.
Skills and Competencies: Proficiency in English, customer service expertise, scheduling abilities, strong problem-solving skills, teamwork orientation, familiarity with Adobe Suite and TikTok, robust work ethic, account management experience, and knowledge of Salesforce.
Working Conditions: Fast-paced environment, primarily office-based with potential for remote work.
Qualities and Traits: Strong communication skills, adaptable, detail-oriented, and customer-focused mindset.

Idioma InglésServicio al clienteProgramaciónResolución de problemasJugador de equipoSuite de AdobeTikTokÉtica de trabajo fuerteGestión de cuentasSalesforce