Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

HK$2.7-3.4K[Mensual]
No - Taguig1-3 Anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de saúde, HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença de aniversário, Licença médica familiar, Maternidade e licença de paternidade, Licença médica, Férias Deixadas

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Descrição:

  • Assist customers with inquiries and complaints via phone, email, or chat.
  • Provide accurate, timely information about products and services.
  • Resolve issues efficiently while ensuring customer satisfaction.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Stay updated on product knowledge and company policies.

Requisito

  • Educational Qualifications: Bachelor’s degree required.
  • Experience Level: 1-3 years of experience in customer service or call center environments.
  • Skills and Competencies: Proficiency in sales pipeline management, strong customer service aptitude, and excellent command of the English language.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and manage the sales process effectively.
  • Working Conditions: Fast-paced call center environment with varying hours.
  • Qualities and Traits: Strong communication skills, patience, problem-solving abilities, and a customer-centric approach.
Pipeline de VendasAtendimento ao clienteCentral de atendimentoIdioma Inglês
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elizabeth agapito

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Alta taxa de resposta

Local de trabalho

Teleperformance McKinley West. corner Le Grand Ave, Taguig, Metro Manila, Philippines

Postado em 29 August 2025

Jobs

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Metacom Business Process Outsourcing Solution Inc.

Desfinanciado / Anjo

501-1000 Funcionários

BPO & Centro de Chamadas

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